A friendly, reliable expert on hand, whether you want simple message support each month or a full year of cover with support calls. Pick the plan that suits you.
Rolling monthly subscription. Cancel any time.
One-off payment. Runs for 12 months from the date you pay.
One-off payment. Runs for 12 months from the date you pay.
Need more help? Additional support calls are charged at £15 per hour.
Secure payment via Stripe or PayPal
Email and WhatsApp help on the monthly plan, or 3–4 support calls with our 12-month plans.
Many problems can be sorted securely over the internet while you watch, with no waiting in for a visit.
Support is available Monday to Friday, 9am–5pm. Requests outside these hours are picked up the next working day.
Choose your plan, agree to the terms and pay securely by card or PayPal.
We email you to confirm your plan start date and how to reach us.
When something goes wrong, contact us and we'll book in your support call.
Monthly Support (£4.99 a month) gives you help by email and WhatsApp only. Tech Support (£40) includes 3 support calls over 12 months, and Tech Support Plus includes 4 calls for £50. All plans cover the same hours: Monday to Friday, 9am–5pm.
You can cancel any time by emailing us or cancelling in your Stripe or PayPal account. Your support continues until the end of the month you have already paid for.
The monthly plan is message support only. If your problem needs a phone or remote session, we can do that at £15 per hour, and we'll always confirm before starting.
One support call covers one session helping you with one issue. The full definition is in our terms.
You can still get help for the rest of your plan year. Additional support calls are charged at £15 per hour, and we'll always confirm before starting.
No. Calls are for use within your 12-month plan and expire when it ends.
Plan support runs Monday to Friday, 9am–5pm. If you contact us outside those hours, we'll get back to you the next working day.
Yes. You have 14 days from signing up to cancel. See cancellations in our terms for full details.